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Accessibility Statement

Last Updated: October 15, 2025

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At Hypertherapy, we are committed to ensuring that our website, mobile services, and client interactions are accessible to everyone, including individuals with disabilities. We believe in equal access, inclusion, and providing a barrier-free experience for all clients in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

1. Our Commitment to Accessibility

We strive to make our website and services usable by all people, regardless of ability or technology. We are continually improving our user experience to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized as the international standard for web accessibility.

Our goal is to ensure that:

  • All visitors can easily navigate and understand our website content.

  • Information is presented in clear, readable, and inclusive language.

  • Clients can independently book appointments, contact us, and access essential information.

  • Reasonable accommodations are made for all clients receiving mobile or in-clinic massage therapy services.

2. Website Accessibility Features

  • Our website includes the following accessibility features:

  • Readable text: High-contrast fonts, adjustable font sizing, and clear spacing.

  • Keyboard navigation: All pages and links can be accessed without a mouse.

  • Alt text for images: Descriptive text for images wherever possible.

  • Clear forms: Simple and accessible online booking forms with descriptive labels.

  • Mobile optimization: Fully responsive design for all devices and screen sizes.

  • Color contrast: Compliant with WCAG 2.1 standards to ensure visibility for users with visual impairments.

  • We regularly review our site and test it using accessibility evaluation tools and assistive technologies to maintain compliance and usability.

3. Assistive Support

We welcome clients using assistive technologies such as:

  • Screen readers and voice recognition software

  • Screen magnifiers

  • Alternative input devices

  • Closed captioning tools

If you experience any difficulty using our website with assistive technology, please contact us for support. We will respond promptly and offer alternative ways to access the information or services you need.

4. Physical Accessibility (Mobile Massage Services)

As a mobile massage therapy provider, Hypertherapy aims to make in-home services as accessible as possible.
We will:

  • Communicate clearly before appointments to ensure we can safely access your location.

  • Provide modifications or assistance when possible to accommodate physical or sensory needs.

  • Respect the comfort, dignity, and independence of all clients during treatment.

If you require specific accommodations or adjustments, please let us know in advance, and we will do our best to meet your needs.

5. Feedback and Contact Information

We welcome feedback on accessibility and continuously seek to improve our services. If you encounter any barriers or have suggestions for improvement, please contact us:

📧 info@hypertherapy.ca
📍 Toronto, Ontario, Canada

We aim to respond to all accessibility feedback within five (5) business days.

6. Ongoing Commitment

Accessibility is an ongoing process. As we grow, Hypertherapy will continue to review and improve our accessibility practices, update our website, and provide training to team members to ensure compliance with AODA requirements.

We are dedicated to fostering an inclusive environment where all clients—regardless of ability—can access and benefit from our massage therapy services.

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